Profile
We understand you need 100% uptime and if there is a problem we will fix it immediately and have the post mortem later.
We believe we are characterized by the following strengths:
Highest quality hosting possible.
Very personal support.
Significant focus on high-availability hosting.
HIghest quality hosting possible
We achieve our high quality hosting through using the very best hardware and knowledge possible. All our hardware is brand new, from AMD, Cisco, HP and IBM. We are experts in providing highly available internet services that speak for themselves. But don't just take out word for it - please take the opportunity to look at our consistent
availability.
Our structure is simple and decentralized, you have a single contact for all issues.
Very personal support
You won't find better support in the industry. You have direct access to the people on the ground. We are with you through thick and thin. Its a sad fact that you will only find out how good a provider is when the going gets tough.
We pull out ALL stops to support you all the way - support has never been so good.
Forget about the support your used to receiving - this is support like no other. Truly personal and dedicated support for you and your servers.
Significant focus on high-availability hosting
We don't do budget or gaming hosting. Your servers are in safe company. We have designed our entire service offering for one reason - to have the highest levels of availability and performance possible. period.
We take downtime very seriously.
Our SLA is quite simply.
Should we fail to provide 100% service 100% of the time you will receive a credit of 1 days service for each 15 minutes of outage.
With our network being monitored every minute from 5 geographically dispersed locations and public statistics available, with your servers being monitored each and every 10 seconds for problems