The Clustered Promise
We understand that advanced technology is not enough on its own and that customer service remains the greatest single factor by which companies like Clustered are measured. Like Posh & Becks, Eric & Ernie, one is no good without the other.
Although relatively young, Clustered delivers the kind of exceptional service that gets noticed. We go beyond standard customer service and statistical reliability. We continually review and refine our service to ensure that we’re prepared for any challenge or and ready to take any opportunity on your behalf.
Performance
Our VPS is monitored at all times to ensure peak performance at all times. And just to make absolutely sure that optimum performance is maintained at all times, our systems are independently checked every minute – that’s 1440 checks each and every day.
Scalability
Whether you need an army of servers or hosting for a single website, our services can be scaled up or down as and when your needs evolve and with total support and minimal disruption.
Support
The Clustered team is available 24-7, 365 days of the year to provide fast responses to critical issues. There are no rookies, message-takers or helpdesks. Instead, expect to talk to seasoned IT pro's who’ll cut to the chase first time, every time with the expert know-how you need.
Technology
You don’t achieve high-performance hosting without investing in leading-edge equipment. We don’t deal with low-end servers or cut any corners when it comes to hosting your data and applications and replace our network hardware every three years to maintain unparalleled levels of availability and performance.
Reliability
To deliver the reliability you need, we only use Enterprise hardware, providing automatic error detection and correction, enabling operating systems to continue operating with minimal downtime or data loss.
Security
Clustered has a comprehensive, multi-layered approach to security, employing the industry’s most potent security tools and techniques to ensure that your infrastructure remain protected, reliable and secure from vulnerabilities and viruses and stability and continuity is maintained at all times.
Service Tools
All Clustered VPS (Virtual Privates Servers) are provided with a range of service tools over a secure channel including full light-out access (reboot and console). So should you lock yourself out through iptables simply connect to the console and reset them.
Money Back Guarantee
If you're not happy, we're not happy. That's why we offer you a money back guarantee. If for any reason you’re less than delighted with our service during the first 7 days, we’ll give you a pro-rated refund on your hosting fees. No questions asked, other than what we can do to improve.